Kayak.com because of... Features, Cost
What is the best website for plane tickets? 

Looking for the best website to get plane tickets. Cost, availability, security, and usability are the most important things to me. Travel » Flights

Options

6 votes, 41 reasons
  • Kayak.com 1st
    25
     
     
  • Yapta.com 2nd
    7
     
     
  • LastMinute.com 3rd
    7
     
     
  • Expedia.com
    5
     
     
  • Orbitz.com
    4
     
     
  • CheapTickets.com
    -6
     
     
  • Priceline.com
    -6
     
     

Criteria what matters/how to decide

  • Availability
  • Cost
  • Features
  • Security
  • User Experience
Good because...
  • +5.0
    Checks most airline specific sites to find the best fare (Cost)
  • +5.0
    Finds really good deals and lets you compare them with other sites (Features)
  • +5.0
    Helps obtain refunds or credits on price drops (Cost)
  • +5.0
    Offers last minute flights, usually good 2 weeks before you need the flight (Availability)
  • +3.7
    Really good prices for packaged deals (Cost)
  • +3.5
    No booking fee (Cost)
  • +3.0
    Allows searching with preferred airline and airports (Features)
  • +3.0
    Shows best fare for similar routes searched by other users (Features)
  • +3.0
    great UI, simple, easy to use (User Experience)
  • +3.0
    Lets you compare the flights options you find on other sites in a nice clean UI (User Experience)
  • +3.0
    Has a very nice selection of activities to do at a destination under the experience tab - http://experiences.us.lastminute.com/ (Features)
  • +3.0
    Has "Best Price Guarantee", so if you find a cheaper rate within 24 hours they refund the difference and give a $50 coupon (Cost)
  • +3.0
    Good pricing for airfare, hotels, and cars (Cost)
  • +3.0
    Works based on other users bookmarking deals they find via the browser add-on. This creates really good listing of deals and prices (Availability)
  • +3.0
    Page displays what the cost of the flight and the total cost you'll have to pay including tax & fees. Very helpful in deciding which flight to pick. (User Experience)
  • +3.0
    Customized alerts to email or phone if your flight is delayed or canceled (User Experience)
  • +3.0
    good UI for comparing flights from different airlines (User Experience)
  • +3.0
    Bidding model means you could end up with a really great deal (Cost)
  • +2.0
    Good for domestic US flights (Availability)
  • +1.7
    Great for vacation packages (Availability)
  • +1.7
    Free rewards program to earn "Thank You" points (Features)
  • +1.0
    Has a browser add-on to help you if you are a heavy traveler (Features)
  • +1.0
    No booking fees on single-carrier flights (Cost)
  • +1.0
    Targeted alerts for a particular flight. This is helpful if you are vacation planning over days or weeks. (Features)
  • +1.0
    you can select seats on the flight (Features)
  • +1.0
    fast (User Experience)
  • (2 More)
Bad because...
  • -5.0
    Not an actual booking service, focuses more on tracking your flights and letting you compare them (Features)
  • -5.0
    Popup ads (User Experience)
  • -5.0
    Site is very hard to navigate (User Experience)
  • -5.0
    Flights are usually non-refundable (Cost)
  • -3.0
    Charges service fees (Cost)
  • -3.0
    $5 booking fee (Cost)
  • -3.0
    Site is hard to navigate and use (User Experience)
  • -3.0
    Has restrictions on travel deals (Availability)
  • -3.0
    No frequent flier miles or points (Features)
  • -2.0
    Doesn't search SouthWest.com, probably because southwest doesn't allow them to search it (Availability)
  • -1.7
    Vacations are non-refundable (Cost)
  • -1.5
    Not great with international flights (Availability)
  • -1.0
    Only supports departure cities from US, you have to use international site for other starting points (Availability)
  • -1.0
    Kayak can aggregate search Orbitz, so why use their site? (User Experience)
  • -1.0
    Don't know which airline you'll end up on (Availability)
created by richesh